If we had to pick an MVP or a mascot for Trinity, it would for sure be Paul Kohner. “Everybody’s friend” Paul is one of our most popular account managers and teammates.
We purposefully elected Paul to star in episode 2 of our We Are Trinity video series, because he’s super involved in client-facing accounts. So if you work or worked with us (hi!), or are considering Trinity as a partner, Paul’s face is one you may well get to know. You’re welcome, in advance—Paul had this to say in regards to his customer relationships:
“I’m proud of the relationships I’ve built with my partners. Yes, this is work for both them and me, but I don’t think that should stop us from enjoying the communication we have. I talk to most of my partners on the phone weekly and through written communication almost daily. That’s more than I talk to a lot of my friends and family!
Some may call it customer service, but I think it’s more about putting forth genuine effort to get to know the people I work with. I’m proud of the relationships I’ve built with my partners, and I hope they find them as enjoyable as I do.”
How can you not love Paul? Let’s introduce you to him, if you’re not already familiar.
Hello everyone, my name is Paul Kohner, I’m an Analyst, and I am Trinity.
As an Analyst, I handle a lot of the day-to-day communication with our partners, as well as the Account Management on those. When we do run a test—when we get towards the part of collecting data—I need to analyze those results, and help partners reach conclusions on whether or not to implement the changes from that test. I also handle a lot of our tagging and tracking, through Google Tag Manager, as well as helping the engineering team troubleshoot the analytics tracking scripts.
What’s one of your favorite parts about your job at Trinity?
One of my favorite parts about working at Trinity is the fact that I always feel supported. It makes me feel like I can expand and grow, knowing that I have 100% backing of my teammates and our Leadership Team.
What’s your favorite UX or analytics tool?
My favorite analytics tool is Google Tag Manager. You can take it as far as you want and write custom scripts, get as deep as you want with your ability to code.
What are the perks to working at home?
I don’t have to walk outside. Don’t get me wrong, I’m an outdoorsman! But I also love: Fancy shoes. This pair right here? Kobe 6 Grinches, my favorite pair of shoes ever made. The fact that I can wear these shoes without ever having to worry about whether they’re gonna get dirty, whether it’s gonna rain today…
This is a pair painted for me by one of my close friends. I can wear these shoes with no regrets—minimal regrets, I should say—while working from home and never having to step outside into a muddy puddle or a dirty environment.
What are your special talents or hidden skills? Bonus points if you can show us.
I would love to show you, but I don’t know if the camera’s fast enough. Just kidding.
I’m a runner—I run marathons outside of work. My current goal is to run one marathon on every single continent. So far, I’ve done three [continents]. I ran the Dublin Marathon, there’s a Twin Cities Marathon, so I ran that one. I’ve actually run it twice. And then, I also ran the Kigali International Peace Marathon in Kigali, Rwanda.
Introduce us to your puppy!
Okay! C’mere, you gotta be in the video! Right there, you gotta look right there. This is Phoebe, she is a Bernese Mountain Dog. We just got her this summer. It was a little bit of a pandemic decision… Thank you, Phoebe, thank you for kisses.
I hope you all enjoyed getting to know me a little bit better. Hopefully our paths cross soon.
Paul started at Trinity as an intern, who first interviewed the summer before his senior year of college. He said, “I instantaneously LOVED the office atmosphere and culture. Particularly, they had crafted cartoon Ironman, Captain America, and Spiderman out of post-it notes and stuck them to the conference room windows. I thought it was the coolest piece of art ever, and I decided immediately I was going to take any position they offered me.”
That day came as Paul neared graduation. After keeping in touch with the Trinity team, Paul drove down for an interview months later in the springtime—and he received an offer letter before making it back to campus that afternoon.
Outside of work, Paul coaches girls soccer and boys track and field. Oh, and no matter where he is, he’s a diehard Denver Broncos fan.
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* Music by our singer-songwriter superstar, Lindsey Potter
